Carmel Mountain Oral & Facial Surgery


Notice of Privacy Practices for Protected Health Information

This notice describes how medical information about you may be used and

disclosed and how you can get access to this information. Please review it carefully!With your consent, Carmel Mountain Oral & Facial Surgery is permitted by federal privacy laws to make uses and disclosures of your health information for purposes of treatment, payment and health care operations. Protected health information is the information we create and obtain in providing our services to you.  Such information may include documenting your symptoms, examination and test results, diagnoses, treatment and applying for future care or treatment.  It also includes billing documents submitted for those services.

Example of Uses of Your Health Information for Treatment Purposes:

Treatment information about you is recorded in a health record. During the course of your treatment, the doctor determines a need to consult with another specialist concerning your care.  The doctor will share the information with such a specialist and obtain input.

Example of Use of Your Health Information for Payment Purposes:

We submit a request for payment to your health insurance company. The health insurance carrier requests additional information from us regarding the care given.  We will provide that information to them about you.

Example of Use of Your Information for Health Care Operations:

We obtain services from our insurers or other business associates such as quality assessment, quality improvement, outcome evaluation, protocol and clinical guidelines development, training programs, credentialing, medical review, legal services and insurance. We will share information about you with such insurers or other business associates as necessary to obtain these services. This will be done with all identifying information removed whenever possible; however, on occasion, information about you and your care may be revealed.

Your Health Information Rights

The health record and billing records we maintain are the physical property of the practice. The information in it, however, belongs to you.  You have a right to:

  • Request a restriction on certain uses and disclosures of your health information by delivering the request in writing to our office. We are not required to grant the request, but we will comply with any request granted;
  • Request that you be allowed to inspect and copy your health record and billing record.       You may exercise this right by delivering the request in writing to our office;
  • Appeal a denial of access to your protected health information, except in certain circumstances;
  • Request that your health care record be amended to correct incomplete or incorrect information by delivering a written request to our office;
  • File a statement of disagreement if your amendment is denied, and require that the request for amendment and any denial be attached in all future disclosures of your protected health information;
  • Obtain an accounting of disclosures of your health information as required to be maintained by law by delivering a written request to our office. An accounting will not include internal uses of information for treatment, payment, or operations, disclosures made to you or made at your request, or disclosures made to family members or friends in the course of providing care;
  • Request that communication of your health information be made by alternative means or at an alternative location by delivering the request in writing to our office; and,
  • Revoke authorizations that you made previously to use or disclose information, except to the extent information or action has already been taken, by delivering a written revocation to our office.

If you want to exercise any of the above rights, please contact our practice manager, in person or in writing, during normal hours. Our manager will provide you with assistance on the steps to take to exercise your rights.        

Our Responsibilities

The practice is required to: Maintain the privacy of your health information as required by law;

Provide you with a notice of our duties and privacy practices as to the information we collect and maintain about you; Abide by the terms of this Notice;

Notify you if we cannot accommodate a requested restriction or request;

Accommodate your reasonable requests regarding methods to communicate health information with you.

We reserve the right to amend, change, or eliminate provisions in our privacy practices and access practices and to enact new provisions regarding the protected health information we maintain. If our information practices change, we will amend our Notice.  You are entitled to receive a revised copy of the Notice by calling and requesting a copy of our “Notice” or by visiting our office and picking up a copy. 

To Request Information or File a Complaint

If you have questions, would like additional information, or want to report a problem regarding the handling of your information, you may contact our manager as stated above. Additionally, if you believe your privacy rights have been violated, you may file a written complaint at our office by delivering the written complaint to our manager. You may also file a complaint by mailing it or e-mailing it to the Secretary of Health and Human Services whose street address and e-mail address is: Office of Civil Rights Federal Office Building U.S. Department of Health & Human Services: 50 United Nations Plaza Room 322 San Francisco, CA 94102 415-437-8310

We cannot, and will not, require you to waive the right to file a complaint with the Secretary of Health and Human Services (HHS) as a condition of receiving treatment from the practice.

We cannot, and will not, retaliate against you for filing a complaint with the Secretary. Other Disclosures and Uses

  • Notification:

Unless you object, we may use or disclose your protected health information to notify, or assist in notifying, a family member, personal representative or other person responsible for your care, about your location and about your condition.

  • Communication with Family:

If you do not object or in an emergency situation, we may disclose to a family member, other relative, close personal friend, or any other person you identify, health information relevant to that person’s involvement in your care or regarding payment for such care

  • Food and Drug Administration (FDA):

We may disclose to the FDA your protected health information relating to adverse events with respect to products and product defects, or post-marketing surveillance information to enable product recalls, repairs, or replacements.

  • Workers Compensation:

f you are seeking compensation through Workers Compensation, we may disclose your protected health information to the extent necessary to comply with laws relating to Workers Compensation.

  • Public Health:

As required by law, we may disclose your protected health information to public health or legal authorities charged with preventing or controlling disease, injury, or disability.

  • Abuse & Neglect:

We may disclose your protected health information to public authorities as allowed by law to report abuse or neglect.

  • Correctional Institutions:

If you are an inmate of a correctional institution, we may disclose to the institution, or its agents, your protected health information necessary for your health and the health and safety of other individuals.

  • Law Enforcement:

We may disclose your protected health information for law enforcement purposes as required by law, such as when required by a court order, or in cases involving felony prosecutions, or to the extent an individual is in the custody of law enforcement.

  • Health Oversight:

Federal law allows us to release your protected health information to appropriate health oversight agencies or for health oversight activities.

  • Judicial/Administrative Proceedings:

We may disclose your protected health information in the course of any judicial or administrative proceeding as allowed or required by law, with your consent, or as directed by a proper court order.

  • Other Uses:

Other uses and disclosures besides those identified in this Notice will be made only as otherwise authorized by law or with your written authorization and you may revoke the authorization as previously provided.

  • Website:

If we maintain a website that provides information about our entity, this Notice will be on the website.

A copy of this notice is available upon your request